Contact & Support
We’re a small, focused team. Most queries are resolved within 24–48 hours on working days.
General Support
For questions about your request, the platform, or how matching works.
Response within 24–48 hours (Mon–Sat, 9am–8pm)
Grievance Redressal
For formal complaints about Expert conduct, data misuse, or platform issues.
Acknowledged within 48 hours, resolved within 15 working days
Expert Partnerships
Interested in joining as a verified Expert in Allahabad or Lucknow?
Onboarding response within 3–5 working days
Privacy & Data
For data access requests, deletion requests, or privacy-related queries.
Response within 7 working days
Response SLA Commitments
Grievance Officer
In accordance with applicable Indian consumer protection and IT regulations, SearchGuru has designated a Grievance Officer for formal escalations:
Grievance Officer
SearchGuru Platform
Email: grievance@searchguru.in
Available: Monday to Friday, 10am–6pm IST